Accept returns for both defective and non-defective products
Exchanges
Accept exchanges
Product condition & Window
Product condition: New only and used
Window: 30 days
Method & Fees
Method: By mail
Return label: Customer responsibility
Restocking fees: No cost
Refund processing time: 5 days
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Custom printed products are not returnable.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@signstapler.com.
Exchanges
If you need to exchange it for the same item, send us an email at info@signstapler.com and send your item to: 1969 S. Alafaya Trl #169, Orlando, FL 3282
Shipping returns
To return your product, you should mail your product to: 1969 S. Alafaya Trl #169, Orlando, FL 3282
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Need help?
Contact us for questions related to refunds and returns.